Welcome. You're in
the right place.
This page answers every question new patients ask before their first visit — insurance, the exam process, how long things take. Use the sidebar to jump to whatever's on your mind.
Scroll through your questions, or click one in the sidebar
Will my insurance work here?
Almost certainly. We're contracted with most major vision plans and accept a wide range of medical insurance for conditions like dry eye, glaucoma monitoring, and diabetic eye care. We verify your benefits before your appointment so there are no surprises at checkout.
If you're unsure, call us with your member ID and we'll check coverage on the spot — usually takes under two minutes.
Plans we accept
No vision insurance? No problem.
Our self-pay comprehensive exam is $145. That includes your prescription, a full ocular health evaluation, and as much time as you need with Dr. Okonkwo to talk through what you're seeing — or not seeing.
What happens during
my first exam?
A comprehensive eye exam at Clarity runs about 42 minutes on average. It's thorough but unhurried — we don't double-book or rush through prescriptions. Here's exactly what to expect, step by step.
Welcome & intake
~5 minA brief review of your health history, any current symptoms, and what's been bothering you — squinting, headaches, halos at night, dry, scratchy mornings.
Preliminary testing
~8 minVisual acuity charts, color vision, depth perception, and a quick assessment of your eye pressure. All automated, comfortable, no drops yet.
Refraction
~10 minThe phoropter clicks into place. "Better one, or better two?" — until the letters snap crisp and clear. This determines your precise prescription.
Ocular health evaluation
~12 minDr. Okonkwo examines the front and back of your eye using a slit lamp and indirect ophthalmoscope. Retina, optic nerve, cornea, lens — all checked.
Results & conversation
~7 minYour prescription, findings, and any recommendations explained in plain language. Questions welcome — this is the part where we slow down.
About dilation
We use dilating drops on most first visits to fully examine the retina. Your vision will be blurry and light-sensitive for 2–4 hours afterward — bring sunglasses and plan not to drive yourself if possible. We'll always ask before dilating.
How long until I get
my glasses?
It depends on your prescription and lens type — but we'll give you a specific date at checkout, not a vague "a week or two." Here's a realistic breakdown:
Contact lens prescription
If you're already a contact lens wearer, we can usually finalize your prescription and fit in one visit. Trial lenses go home with you that day.
Standard prescription glasses
Most frames with single-vision or lined bifocal lenses are ready in one to two weeks. We text you when they arrive.
Progressive lenses
No-line bifocals take a little longer — lens grinding requires extra precision. We order from a domestic lab, not overseas.
In-stock frames with simple Rx
If your prescription is straightforward and you choose a frame we stock, we sometimes offer next-day or two-day turnaround through our in-house finishing lab.
Fitting included, always. When your glasses arrive, we schedule a brief fitting appointment to adjust the frame, verify the prescription feels right, and answer any questions. No charge, no rush.
What should I bring
to my first visit?
The short answer: your insurance card, a photo ID, and your current glasses. Everything else on this list helps us help you more — but we can work around anything you forget.
Arrive 10 minutes early on your first visit so we can complete paperwork before your scheduled time. You can also download our new patient forms below and fill them out at home.
My kid is squinting.
Now what?
Squinting is the eye's way of sharpening a blurry image — it usually means nearsightedness. The good news: caught early, we have real tools to slow its progression. A pediatric exam at Clarity takes about 35 minutes and is gentle enough for kids as young as 3.
Signs your child needs an exam
For remote workers & screen fatigue
Every 20 minutes, look at something 20 feet away for 20 seconds. Resets focus, reduces strain.
Monitor should be arm's length away, top of screen at or slightly below eye level.
Evidence is mixed, but reducing screen brightness after 7pm genuinely helps evening blur and halos.
We blink 60% less when staring at screens. Conscious blinking — yes, really — helps dry eye.
One last thing —
which frames will you choose?
You've read through every question. The only unknown left is what your prescription will be — and whether you'll go with the titanium frames or the acetate ones. We'll help with both.
Download Your Checklist
What to bring, what to expect — one PDF.
Schedule Your First Visit
98% same-week availability.
Book online in under 2 minutes. Choose your preferred day, tell us what's going on, and we'll handle the rest.
No spam. No sales calls. Just your checklist and a calm, unhurried practice that remembers your name.